Translation

The Translation feature allows you to create multilingual surveys by adding multiple languages to a single survey. This ensures that users can view and respond to your survey in their preferred language, improving accessibility and response rates.

Overview

With Translation enabled, you can define different language versions of your survey content, including questions, options, and messages. Each respondent can select or automatically view the survey in a language that is most comfortable for them.

This feature is especially useful for global audiences, diverse user bases, and organizations operating across multiple regions.

Managing Languages

You can add, edit, or remove languages at any time during survey creation. Each language version maintains its own content while preserving the structure and logic of the survey.

One language is always set as the default. This version is used when no translation is available or when a user’s preferred language cannot be detected.

Respondent Experience

When respondents access your survey, they can view it in their selected language. The system may also automatically detect the user’s browser language.

Providing surveys in multiple languages reduces confusion, improves engagement, and increases completion rates for international audiences.

How to Use Translation

  1. Navigate to the Translation tab in your survey editor and add a new language.
  2. Begin translating each part of your survey (question text, options, system messages).
  3. Switch between languages in the editor to review and update translations.

Best Practices

  • Ensure that all questions and options are fully translated to avoid confusion.
  • Keep language simple and culturally appropriate for your target audience.
  • Test your survey in each language to verify layout stability and readability.
  • Use a consistent tone across all language versions to maintain professionalism.